I have to say that one of the most interesting things about owning an iPhone has been seeing first hand how Apple treats its customers. Honestly, I’m not impressed.
Take today, my iPhone just updated itself to firmware version 1.1.2 and after looking around on the web for about 10 minutes I still have no idea exactly what was done to my iPhone. There’s certainly no official announcement so the best I have is picking up random discoveries from other users.
Now, say what you will about Microsoft they would NEVER get away with this. I doubt they’d even try. This experience just points back to that age old truth that Apple PCs and support really aren’t that great they just have rabid fans who will love them no matter what.
(All that said, I still love my iPhone)